Account
How do I access my account?
How do I edit my shipping address?
What should I do if I don't have an account activation link?
Body Wash
Are the boosters fully recyclable?
Are the refill tubes recyclable?
How do I insert my booster?
How do I make the body wash?
How long does one refill last?
How many times can I refill my bottle?
How much body wash should i use?
How much of the booster do I use per bottle?
Is body wash also plastic neutral?
Is the body wash cruelty-free?
Is the body wash for men, women, or both?
Is the body wash gluten-free?
Is the body wash tested for safety?
Is the body wash vegan?
Is the booster cruelty-free?
Is the booster gluten-free?
Is the booster tested for safety?
Is the booster vegan?
What ingredients are in the body wash?
What is the shelf life of a refill?
What skin types is the body wash good for?
Company
Do you ship internationally?
How can I contact customer service?
How is Myro different?
What is Better Vibes Guarantee?
Where is the product made?
Deodorant
Are Myro deodorant pods recyclable?
Debunking natural ingredient myths
Does Myro work for sensitive skin?
How do I load a pod into the case?
How do I remove a pod from the Myro case?
How long does a deodorant pod last?
How many times can I refill my Myro case?
How much deodorant should I use?
How often do I need to apply Myro?
Is Myro deodorant cruelty-free?
Is Myro deodorant tested for safety?
Is Myro deodorant tested on animals?
Is Myro deodorant vegan?
Is Myro gluten-free?
Is the deodorant for men, women or both?
Is there a transition period for Myro deodorant?
Wait, what is this rash?
What are some tips to prevent sensitivity under my arms?
What does switching to Myro feel like?
What ingredients are in Myro deodorant?
What is the Myro case made out of?
What is the Myro deodorant pod made out of?
What skin types are Myro products suitable for?
Why am I experiencing sensitivity?
Legal
Can I give Myro as a gift?
What are Myro’s terms and conditions?
What is Myro’s privacy policy?
What is the Myro shipping packaging made out of?
Orders
How can I get an extra Myro case?
How do I change or cancel my order?
How do I track my order?
How do I use a promo code?
How long will it take to receive my order?
How much is shipping?
What is your return policy?
What payment methods do you accept?
Where do you ship?
Rewards
How can I redeem my points?
How can I refer friends?
How do I get access to the Do Good Club?
What are the rewards in the Do Good Club?
Subscriptions
- All Categories
- Subscriptions
- Help, I’m trying to modify or cancel my subscription!
Help, I’m trying to modify or cancel my subscription!
To access your account:
We’ve got you covered. First start with our Chill Wave scent (jk, but it will help), then use the link we sent in your account confirmation email. Or, you can just log in here with your password. Haven’t created a password yet? No sweat, click here to create one for your account. Need a new activation link? Shoot us an email at help@mymyro.com and we’ll get you one STAT.
To switch scents or change refill shipment dates:
Just navigate to the “Your plan” tab and click “Modify Plan”. Scroll down to select “edit” next to whatever you’re trying to update, save your changes, and you’re done. Almost as easy as applying deodorant.
To update refill frequency:
You’ll find it on the same page as the above. Just follow the easy instructions!
P.S. You can also apply discounts or cancel your subscription on this page.
To edit your billing info, or card on file:
Navigate to “Account/Billing” tab to edit your payment method or billing address. Don’t forget to save!
