Account
How do I access my account?
How do I edit my shipping address?
What should I do if I don't have an account activation link?
Body Wash
Are the boosters fully recyclable?
Are the refill tubes recyclable?
How do I insert my booster?
How do I make the body wash?
How long does one refill last?
How many times can I refill my bottle?
How much body wash should i use?
How much of the booster do I use per bottle?
Is body wash also plastic neutral?
Is the body wash cruelty-free?
Is the body wash for men, women, or both?
Is the body wash gluten-free?
Is the body wash tested for safety?
Is the body wash vegan?
Is the booster cruelty-free?
Is the booster gluten-free?
Is the booster tested for safety?
Is the booster vegan?
What ingredients are in the body wash?
What is the shelf life of a refill?
What skin types is the body wash good for?
Company
Do you ship internationally?
How can I contact customer service?
How is Myro different?
What is Better Vibes Guarantee?
Where is the product made?
Deodorant
Are Myro deodorant pods recyclable?
Debunking natural ingredient myths
Does Myro work for sensitive skin?
How do I load a pod into the case?
How do I remove a pod from the Myro case?
How long does a deodorant pod last?
How many times can I refill my Myro case?
How much deodorant should I use?
How often do I need to apply Myro?
Is Myro deodorant cruelty-free?
Is Myro deodorant tested for safety?
Is Myro deodorant tested on animals?
Is Myro deodorant vegan?
Is Myro gluten-free?
Is the deodorant for men, women or both?
Is there a transition period for Myro deodorant?
Wait, what is this rash?
What are some tips to prevent sensitivity under my arms?
What does switching to Myro feel like?
What ingredients are in Myro deodorant?
What is the Myro case made out of?
What is the Myro deodorant pod made out of?
What skin types are Myro products suitable for?
Why am I experiencing sensitivity?
Legal
Can I give Myro as a gift?
What are Myro’s terms and conditions?
What is Myro’s privacy policy?
What is the Myro shipping packaging made out of?
Orders
How can I get an extra Myro case?
How do I change or cancel my order?
How do I track my order?
How do I use a promo code?
How long will it take to receive my order?
How much is shipping?
What is your return policy?
What payment methods do you accept?
Where do you ship?
Rewards
How can I redeem my points?
How can I refer friends?
How do I get access to the Do Good Club?
What are the rewards in the Do Good Club?
Subscriptions
- All Categories
- Orders
- How do I change or cancel my order?
How do I change or cancel my order?
First scenario: you’d like to change or cancel your trial. Please contact us immediately at help@mymyro.com so we can do our best to make the change before the starter kit goes out the door.
Second scenario: you’re making changes to a refill. Reach out before the order ships by emailing help@mymyro.com or log in to your account. As an FYI, we’ll send an order confirmation email a few days before go-time. If you miss it, just email us as soon as you can and we’ll figure something out.
